Hi, I’m Louis Cho
I'm a seasoned marketing and analytics leader with 20+ years of versatile experience, from consulting to establishing my own CX firm. I've driven significant digital and CX transformations for industry-leading brands in Banking, Media, Automotive, Tech, and Retail. Learn more.
I also just launched my debut book, One to One: How to Wow Your Customers With Personalized Experiences, focused on data-fueled personalized marketing and groundbreaking customer experiences. Discover more.
Beyond leading and writing, I'm a sought-after speaker on customer experience, personalization, and data-driven strategies. I specialize in fusing data, tech, digital strategies, and psychology to craft exceptional customer journeys. Request me for your event or podcast.
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